Cancellation policy

Cancellations must be made in writing. For cancellations made more than 14 days before the start of the rental period (check-in at 2 pm on the arrival day), the guest will receive a 100% refund. For cancellations made between 14 and 7 days before the start of the rental period, the guest will receive a 50% refund. For cancellations made less than 7 days before check-in, the full booking price is payable. The date of receipt of your cancellation notice is decisive. Any payments already made will be credited. A substitute guest can be provided upon request. Long-term stays (14 nights or more) are excluded from these terms – the full booking price is always payable for these.